AX 2012 R3: “No device” keep on showing when opening AX clients.

AX 2012 R3: No device showing when opening AX clients.

No device error message shown, when opening Microsoft Dynamics AX 2012 R3 Clients.


Check if telephony integration is activated in Licence configuration, if activated deactivate it if not needed.

System Administration > Setup > Licensing > License configuration.


Untick and click Apply to deactivate Telephony integration.


Click OK to continue.


Synchronise to make configuration changes take effect.



Ariston J.


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